Frequently Asked Questions

General

How does Clink work?

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Imagine going into a liquor store or into your local supermarket to get your booze needs. It’s the same thing, except everything happens from your home. You select your favorite beverages and we’ll deliver them right to your doorstep!

As soon as you place an order, we'll immediately get in touch.

What products are available on Clink?

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We offer alcohol beverages, including beers, wines, and spirits, and added extras to pair your drinks with. We have everything you’ll need to create good times you’ll remember (or not?)

Where are you available?

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We are currently operating only in Metro Manila, but we’re working hard to reach more people in the future. We’ll be sure to update you! Better yet, if you'd like to be our partner in celebrations in your own communities, just hit us up through our business contact at hello@clink.ph.

What are your operating hours?

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You can access Clink.ph anytime, but our operations run from 11am to 8pm, subject to your LGU’s liquor policy. As much as we love having a good time, your safety is our priority here at Clink.

Orders

Is there a minimum amount for an order?

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Minimum order amount? We don’t believe in that! We’ll let you drink just how much you want to spend (as long as it’s above Php399).

What time is your last order?

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We’ll be accepting orders until 6:00pm for on-demand deliveries and until 4:00pm for same-day deliveries. But of course, you can order anytime for next-day deliveries.

What can I do if you don’t have what I’m looking for?

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We’re sorry to disappoint you (really). But do shoot us a message at hello@clink.ph and we’ll see what we can do! Everyday, we look for ways on how we can serve you better and get you what you need.

Shipping and Delivery

What are your delivery options?

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We offer on-demand delivery (get your order within 90 minutes of order confirmation) to Makati, Pasay, and Taguig, and offer same-day and next-day delivery to the rest of Metro Manila. To keep you safe, your delivery will be subject to your LGU's liquor ordinance.

How much are your delivery fees?

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We’re currently offering a standard delivery charge of P129 for on-demand delivery, P99 for same-day delivery, and P49 for next-day delivery. 

How can I track my order?

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We can’t wait ‘til you get your bottles too! We’ll keep you updated via text message to update you with the status of your order within the hour of order.

Payments

What are your modes of payment?

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You have the option to pay through Cash on Delivery (COD), Bank Transfer, and Credit and Debit Card.

How can I make sure that my payment has been successful and that my order has been processed?

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It’s okay, we don’t want you to feel anxious either. We’ll send you a text message and e-mail once we’ve received your payment. We’ll prepare your order right away.

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